AI BUILT FOR PROMOTIONAL MERCHANDISE

Meet your new AI promo teammate.

Brandi handles enquiries, captures complete briefs and follows up with customers — from first contact to order.

Replies on every channel:
Phone callsWhatsAppEmailWebsite chatWeb formsSMSMessengerPhone callsWhatsAppEmailWebsite chatWeb formsSMSMessenger
Brandi AI teammate mascot
Brandi
Responds to every enquiryFast answers, even when your team is busy or offline.
Understands promo briefsCaptures the details needed to recommend, quote and deliver.
Keeps orders movingFollows up quotes, artwork, proofs, payments and updates.
Works alongside your teamHands opportunities over with full context and clear next steps.

How Brandi works

Brandi understands how promo orders work.

Brandi captures the information your team needs, qualifies the opportunity and keeps every order moving.

1

Capture the brief

Collect the product, quantity, budget, branding requirements, artwork, delivery date and destination.

2

Qualify the opportunity

Identify genuine projects, urgent deadlines and commercially valuable enquiries.

3

Progress the order

Follow up quotations, collect artwork and chase approvals.

4

Support and reactivate

Send order updates and reconnect with customers ahead of campaigns and reorders.

A complete promo brief, captured every time

Product or campaign
Required quantity
Target price or total budget
Branding method
Number of print colours
Artwork availability
In-hands date
Delivery destination
Sustainability requirements
Customer
We need 500 insulated bottles for an event next month. Our budget is around £10 each.
Brandi
Brandi
Great — do you already have print-ready artwork, and what date and location do the bottles need to be delivered to?

Made for merchandise businesses

Built around your products, processes and customers.

Brandi adapts to the way distributors, suppliers, agencies and in-house merchandise teams work.

Promotional merchandise distributors

Capture better briefs and move more quotations towards order.

Product suppliers

Respond consistently to reseller questions and repeat product enquiries.

Brand and marketing agencies

Manage merchandise projects without the communication burden.

In-house merchandise teams

Support internal stakeholders and keep campaigns on schedule.

Capabilities

Organised around outcomes, not features.

Everything Brandi does supports a result your business cares about: winning enquiries, converting quotes, progressing orders and growing repeat business.

Win more enquiries
  • Instant enquiry response
  • Brief qualification
  • Human handover
Convert more quotes
  • Quote and sample follow-up
  • Dormant opportunity reactivation
  • Meeting and call booking
Keep orders moving
  • Artwork and proof chasing
  • Payment reminders
  • Order status updates
Grow existing accounts
  • Reorder reminders
  • Seasonal campaign prompts
  • Lapsed customer reactivation

Measure the work Brandi actually improves.

Not generic sales metrics — the operational measures promo teams recognise instantly.

Your merchandise pipeline
This monthIllustrative dashboard
New merchandise enquiries0Demand captured↑ 22% vs previous month
Complete briefs captured0Better information74% of enquiries complete
Quotes requiring follow-up0Opportunities protected£286k open quote value
Artwork awaiting approval0Orders kept moving6 waiting over 48 hours
Orders requiring attention0Issues made visible5 delivery dates at risk
Customers ready to reorder0Repeat revenue identified£94k estimated repeat value

Every enquiry answered. Every follow-up tracked. Every customer kept informed.

Meet the AI teammate who understands promo.

See how Brandi could handle enquiries, briefs and follow-ups for your team.

Book a demo